Behind the desk — Wagner Hardscaping
Name: Rubin Wagner
Years with company: 4
Family: Single. But was raised by my mother, Raeann Yahner, stepfather, Robert Yahner, and grandmother, Margaret Blair.
What products or services does your company provide? We provide professional certified installation of retaining wall, paver patios and also do general contracting work. We also offer free estimates and design consultations. During the winter, we will take on a few indoor jobs.
Who are our customers? Much of our business comes from repeat customers or referrals. Our customers are someone looking to build an outdoor space for entertaining and a space that they can have a “staycation at home.” Many of our jobs involve including sitting walls with led lights and fireplaces that either use wood or we run natural gas lines.
What is your business day like? I start the work day with the workers and make sure they have instructions and all of the materials. Then I place material orders for the upcoming jobs and do some paperwork or calls and then check back in on the job site at the end of the day. I typically give quotes either in the evening or on weekends. Whatever works for the customer.
What is the best business advice you have received? I have had a lot of help from many people in the contracting community, mainly being the staff at Ollinger Brothers trucking and Tommy Irwin at Fiore True Value; they always help me out.
What is the most important thing you have learned on the job? Doing this type of work, every job is different in some way and you need to learn as you go and come up with the right solution to satisfy the customer.
What does the future hold? At this time, I plan on keeping my company smaller and focusing on quality.
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