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Educate yourself for when you call 9-1-1

The month of April has been designated as National 9-1-1 Education Month, with the week of April 10-16 dedicated as National Public Safety Telecommunicator Week.

Our job is to take control in an emergency using the latest in technology and it is constantly evolving. Next Gen 911 is coming with text messages and videos. We get the right kind of help to the right location and give instructions that make a difference, no matter what the situation every minute, every day.

When you call 9-1-1, it’s more than just the person you are talking to. It’s dedicated individuals working together to get the help you need. When times warrant, we stay with you until help arrives. So, call if you can, know your location, stay calm and don’t hang up.

It all begins with three simple questions: The address of the emergency, the telephone number you’re calling from, and what the emergency is. Help is then directed to you.

Take the time to educate those how to use 9-1-1 correctly. Don’t abuse the number for non-emergency, or prank calls, which will ultimately result in costly and inefficient use of 9-1-1 and emergency response services. Time is critical.

I’m a 911 dispatcher/call taker, and I take my job very seriously and enjoy what I do.

The help you need starts with us.

Gerard D. Gamber

Telecommunicator, Blair County 911

Altoona