Behind the Desk: Joshua Bridges
Address: Cove Kitchen and Spring Cove Notary & Services, 908 Spruce St., No. 178, Roaring Spring
Telephone number: 814-729-7671
Years with company: Company started in November
Family: Spouse, Dylan
What products or services does your company provide?
We currently have both a notary and restaurant. In the notary, we do title transfers and affidavits for legal services, and we also help clients complete any necessary paperwork for PennDOT, help complete real estate transactions, along with powers of attorney and last will and testaments. On the restaurant side, we have all kinds of different homemade cooking, such as macaroni salad, macaroni and cheese and BLT sandwiches. Our ox roast sandwich is one of our best sellers.
Who are your customers?
We serve a wide variety of customers — like families looking for a wide variety of different food options. Mostly, people come for title transfers and for our famous homemade ox roast sandwiches.
What is your business day like?
Our business day is mostly chaotic from the time we wake up to the time we go to bed, mostly because we are an on-call notary. At any given time, the phone can ring with someone in need of services. We also spend time cooking or baking up some homemade goodies.
What is the best business advice you have received?
The best business advice we have received is actually three pieces of advice: Always expect the unexpected, take it one day at a time and never sweat the small stuff.
What is the most important thing you’ve learned on the job?
The most important thing I have learned is that customer service is number one. Without customers, your business won’t exist, so always treat them with the best service that you can provide.
What does the future hold?
The future is always bright here at Cove Kitchen and Spring Cove Notary & Services. We are always learning new things and exploring how to make the customers our number one priority.
What have you read lately that has influenced your business life?
I always tend to read something that influences me. One of the most recently is the “7 Habits of Highly Effective People: Powerful Lessons in Personal Change.”
If you want your business to be featured in the Mirror’s Behind the Desk series, call Walt Frank at 946-7467.