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Behind the Desk: Kristina McAllister

McAllister

Address: 2322 Curryville Road, Martinsburg

Telephone number: 793-3783

Website: agchoice.com

Position: Regional lending manager

Years with company: 10 years

Family: Husband, Joe Zug

What products or services does your company provide?

AgChoice Farm Credit specializes in providing farm, land and country property loans and financial services to help our customers confidently reach their dreams.

Who are your customers?

Farmers, people who want to live in the country and people who work with our business management team for accounting, consulting and crop insurance services.

What is your business day like?

Multi-tasking describes my typical day! I may visit customers, approve loans, work with lenders on structuring loan packages, prospect to new clients or coordinate sales efforts. Within my team, I also spend time motivating staff and helping move loans through our process to provide the best customer experience.

What is the best business advice you have received?

Work hard and do the right things every day and success will find you.

What is the most important thing you’ve learned on the job?

Prioritize your relationships with your customers and co-workers. Numbers matter, but they are not the most important thing.

What does the future hold?

I hope the future holds continued success in my farm credit career, with exciting growth ahead.

What have you read lately that has influenced your business life?

I receive a “management tip of the day” from Harvard Business Review each morning. The publication offers good nuggets on leadership. A recent tip that stuck with me was to encourage employees to bring you their challenges or issues. As a manager, it’s our job to not penalize the employee raising the issue, but to focus on the problem at hand.

If you want your business to be featured in the Mirror’s Behind the Desk series, call Walt Frank at 946-7467.

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