Behind the Desk
Name: Sam Fogal
Company: Chewy’s Pizza
Address: 601 Fourth Ave., Altoona
Telephone number: 201-2135
Years with company: Five
Family: Wife, Christa; and four children: Farrah, Derrek, Samantha and Sierra.
What products or services does your company provide?
We offer pizza, salads, subs, hamburgers, appetizers, strombolis, fresh wings and bone-in chicken. We also have a full bar that offers drinks from draft beer to mixed drinks with take-out alcohol.
Who are your customers?
Our customers usually are older — 30 and up, with family people coming into the restaurant.
What is your business day like?
A business day always starts with getting open and ready for the day, then there’s usually a busy lunch for two hours, then it’ll slow down and we get cleaned up and then ready for dinner. Once we’re done with dinner, we have to make sure everything is ready for the next day. If the bar has business, then I hang out, wait on customers, play music, be friendly to the people and get them to have a nice place to go. I shoot for the “Cheers” kind of bar where regulars come.
What is the best business advice you have received?
The best advice I ever received was to listen to other people and hear what they say about your business. It may not always be good, but learn from it and stay open-minded.
What is the most important thing you’ve learned on the job?
The most important thing to learn on the job is how to deal with and treat people. There is a huge difference in people being open-minded and understanding that each person needs seen and talked to differently.
What does the future hold?
The future, we hope, will include having Chewy’s become a place where people come to have a good experience and tell their family and friends. We’re working with FeFi’s to open Chewy’s Junior inside their store, and we plan to a open a 6 pack Chewy’s soon.
What have you read lately that has influenced your business life?
Newspapers and magazines can, at any time, influence a decision in business.