One-time utility fee? I'm not sure I understand.
When it is cold in January, or any other winter month, I use more electricity. When I use more electricity, I pay more on my bill.
When I pay more on my bill, the electric company makes more money. When the electric company makes more money, they claim I used too much electricity and institutes additional fees.
Did they not make enough on my usage?
What about the warmer winters of the recent past? Did they refund any money? Wait, I remember: They said I did not use enough electricity.
I paid less, they made less money, so they instituted an additional fee because they didn't make enough on my usage.
Am I missing something?
Frank D. Cristillo, Jr.