Logan Township police warn of computer scam

Logan Township police are warning the public of a computer scam hitting the area.

A victim in the township reported to police that on three occasions in the past three months, he turned on his computer and saw a warning message that appeared to be from Microsoft. It warned the computer had security damage and that a suspicious connection was trying to access his login information, banking details and was tracking his internet activity.

Police said the screen also displayed other warnings and displayed a phone number for customer support.

When the victim called the number, the message is repeated and the victim was told the problem could be fixed remotely for a fee. The victim was then given instructions on how to give the operator remote access so he could supposedly fix the problem, and then he obtained the victim’s credit card for the fee.

Police said the most recent victim of this scam was hit three times and paid a total of $398. During the last conversation with the scammer, the victim told the person he was calling the police and the person hung up, locking his computer and making it inoperable.

Police said the company sending the message represents itself as Go To Assist Customer Support and that it is a fraud, and when access is given, the scammer tries to gather personal information to steal or possibly install malware and spyware on the computer and then charge a fee to remove it.

Police advise that people who are having trouble with their computers should take it to a local computer repair shop, and if they do give remote access to anyone, make sure they are with a legitimate company.

Logan Township police warn of computer scam

Logan Township police are warning the public of a computer scam hitting the area.

A victim in the township reported to police that on three occasions in the past three months, he turned on his computer and saw a warning message that appeared to be from Microsoft. It warned the computer had security damage and that a suspicious connection was trying to access his login information, banking details and was tracking his internet activity.

Police said the screen also displayed other warnings and displayed a phone number for customer support.

When the victim called the number, the message is repeated and the victim was told the problem could be fixed remotely for a fee. The victim was then given instructions on how to give the operator remote access so he could supposedly fix the problem, and then he obtained the victim’s credit card for the fee.

Police said the most recent victim of this scam was hit three times and paid a total of $398. During the last conversation with the scammer, the victim told the person he was calling the police and the person hung up, locking his computer and making it inoperable.

Police said the company sending the message represents itself as Go To Assist Customer Support and that it is a fraud, and when access is given, the scammer tries to gather personal information to steal or possibly install malware and spyware on the computer and then charge a fee to remove it.

Police advise that people who are having trouble with their computers should take it to a local computer repair shop, and if they do give remote access to anyone, make sure they are with a legitimate company.