Behind the Desk

Name: Mike Harris

Company name: Allegheny Trade Co.

Address: 928 Third Ave., Duncansville

Telephone number: 695-3131

Position: Co-owner

Years with company: 31⁄2 years

Family: Wife, Trish; stepson, Kenny; stepdaughter, Sam; and two pitbulls: Cooper and Mello

What products or services does your company provide?

Retail sales of firearms, ammo, reloading supplies, firearm accessories, shooting gear, military surplus and muzzleloading accessories.

Who are your customers?

New and seasoned shooters, as well as sportsmen, survivalists, reloaders and competition shooters.

What is your business day like?

Talking with customers, doing background checks, taking customer orders and handling phone calls.

What is the best business advice you have received?

Treat every customer with respect and give them a fair deal.

What is the most important thing you’ve learned on the job?

Customer service is what brings repeat customers, and word-of-mouth is the best advertising. We build a friendship with our customers so they always know we will be there if they need us.

What does the future hold?

Continued success as everyone’s favorite gun shop.

What have you read lately that has influenced your business life?

Shooting Sports Retailer.