Behind the desk: Rodney and Cathie Dibert
Company name: Dibert Construction
Address: 747 Buttermilk Hollow Road, Claysburg
Telephone number: 239-8519 or 327-1727
Position: Rodney, owner, and Cathie, office manager
Years with company: 32 years for Rodney and 14 for Cathie
Family: Son, Jordan Dibert, and son-in-law, Devon Musselman
What products or services does your company provide?
We are a general contractor specializing in home repair and remodeling, including mobile home repair. We do everything including plumbing, electrical, drywalling, additions and small excavating and landscaping. We also do custom snowplowing.
Who are your customers?
Claysburg and surrounding area homeowners.
What is your business day like?
Cathie spends time taking calls from customers, writing bids and bills, picking up materials and many small last-minute items. Rodney spends time visiting job sites and supervising, bidding on jobs, general contracting, dealing with material suppliers, etc. We do this all while also operating a small farm, making hay and cutting firewood.
What is the best business advice you have received?
“Being self-employed is not easy.” I always dreamed of being my own boss and making my own decisions and hours and everything; but the paperwork is a nightmare. And come tax time, thank goodness we have an accountant.
What is the most important thing you’ve learned on the job?
Patience. Some customers are a joy to work with, others not so much. Customer satisfaction is such a major component in keeping happy customers in this day and age, and sometimes it takes patience to make their wishes come true.
What does the future hold?
We plan to keep the business as a small, family owned and operated operation. We do not really want to get any bigger, but want to continue to service the small communities and customers that the larger contractors pass over.
What have you read lately that has influenced your business life?
We keep an eye on the economy a great deal as it significantly impacts where people want to spend their money. If people are having difficulty buying food, medicine and gas, they are not going to spend a lot of money on home remodeling. During lean times in the economy, we survive on service calls and repairs.